AIADA

Dealer Complaint

If you have a dispute with a dealer over the car you have purchased or the sales process, you should first inform the management of the dealership of the specific nature of your complaint and how you believe it should be resolved. If you are not satisfied with the results of this discussion the AIADA will attempt to mediate between you and the dealer. To initiate this process please fill out the AIADA Dealer Complaint Form below and fax any related documentation to 602-246-1573. Please supply as much information as possible when filling out the form.

If you would prefer to download the complaint form in pdf format and print, please click here to download the form.

Consumer Information

Consumer's First and Last Name:

Address: (Please include City, State Zip)

Phone Number: Fax Number: E-Mail Address:

Vehicle Information

Year: Make: Model:
Color: VIN#:

Dealer Information

Dealership Name: Phone Number: Owner:

Mileage NOW: Mileage at time of purchase:

Contact person during purchase:

Complaint Details

State the precise complaint you have:

Dealer Response Details

Person(s) at Dealership with whom you discussed your complaint:

What was the position or statement(s) of the Dealer regarding your complaint?

Any other information you believe is useful to resolve this complaint:

When preparing any additional attachments for this complaint, please give front and back copies to ALL the paperwork related to your transaction or purchase. You may fax the information to: (602) 246-1573.
DO NOT SEND the originals of the documentation you received from the dealer!
Under penalty of perjury, upon submitting this complaint, I do state under oath that the above facts and any additional pages are true and correct. As to the information stated as my belief, I believe these facts to be true and correct.
If you would prefer to download the complaint form in pdf format and print, please click here to download the form.